Customer Care Administrator (m/f/d)
Full-time Heinrich-Blanc-Straße 30, 76646 Bruchsal
We are a constantly growing transport company and are looking for the best from Europe. Among other things, we have specialised in the execution of national and international express and special transports. We bring our customers' shipments onto the road every day and thus secure the supply chain of our customers.
You will support our CRM department by looking after an assigned customer base and expanding it. As the link between the operative department and our clients, you are the direct contact person for our customers in the event of status enquiries, order changes, irregularities, etc. The preparation of customer analyses is just as much a part of your activities as the determination of customer satisfaction through proactive contact. You will also support our sales department in the acquisition of new customers. If you are looking for a flexible and challenging job, if you would like to be part of a young team and if you want to be challenged with different languages and cultures from Europe, then you have come to the right place!
Your main tasks:
- Support and expansion of existing customers
- Creation of customer-specific analyses and evaluations
- Support in the acquisition of new customers
- Processing of customer complaints
Our demands to you:
- Ideally, you have completed a apprenticeship in the field of logistics.
- Relevant work experience desirable
- German, English (min. B2 level) and another foreign language are advantageous.
- Process thinking and structured working
- You are self-confident and can convince by your friendly and determined nature.
- You are able to motivate yourself and work on your own responsibility
- A full-time position in an internationally oriented transport company
- International career opportunities and corresponding performance-related compensation
- Occupational pension provision
- Training opportunities
Please send your complete application including all relevant attachments such as CV and certificates as well as your approximate salary expectation by eMail to firstname.lastname@example.org